Frequently Asked Questions About Snow Removal

Winter is the time to enjoy the beauty that comes with snow, you shouldn’t have to spend it struggling to shovel snow out of your path. However, when searching for snow removal or landscape maintenance company, clients have a ton of questions, but often find answers difficult to come by. At Best Bet Lawn, we understand the stress that you may feel due to the lack of information. To ensure you have all your doubts cleared, we have answered some of the most frequently asked questions about snow removal.

1. Do you work at properties when no one is present in the house? 
Yes, absolutely. This is why having a solid reputation is paramount. We work daytime hours, and so do most of our clients.

2. Do you shovel snow even in darkness? 
We certainly work in darkness. Most common shifts start at four in the morning and continue till five in the evening. When we begin its dark, and by the time we finish, it is dark. For this reason, we ensure our employees wear hi-visibility gear for safety which gives homeowners peace of mind.

3. How often is snow cleared during continuous snowfall extending for forty-eight hours and more? 
During continuous snowfalls, we clear residential properties once every twenty-four hours. You can expect to see us at the same time each day at these events. Commercial properties may receive two visits within a twenty-four hour period to accommodate more substantial foot traffic.

4. Does it cost more to have my snow cleared early morning?
Yes. To have snow removed first on the list costs more. We have to prioritize you meaning you get employees on standby sooner than other properties.

5. Is salt environmentally friendly? 
Yes. We only use Enviro Traction Mix, which is 90% sand and 10% enviro-salt. This mixture allows for longer lasting traction and is gentle on decorative concrete.

6. Do you have a referral program? 
Yes, we offer discounts to both parties in the case of referrals. The only condition is that both properties need to be in the same community. The idea is that we save commuting time by servicing multiple properties in the same area.

7. When do I get billed? 
We send monthly invoices at the end of each month.

8. Can I choose the service length, for example, a month or the entire season? 
Yes, we incentivize using snow removal for the entire season as there is a much cheaper monthly rate.

If you have any more questions about snow removal, reach out to Best Bet Lawn. As a lawn and landscape maintenance in Calgary, AB, we have over twenty years of experience operating as a family business. Apart from our snow removal services, we offer a wide range of lawn care services. To learn more about our services, please click here. If you want to know how we can help you, contact us by clicking here.

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